PodsREPAIR.com Privacy Policy

Protection of Customer Information |  Security and Integrity of Information |  The PodsREPAIR.com Web Site |  Links to Other Sites |  Web Surveys |  Review, Modification, and Deletion of Personal Information |  Expiration of Data |  Assent |  How To Contact Us

Changed on August 25, 2006.
  
• Protection of Customer Information
• The PodsREPAIR.com Web Site
• What information we collect and how we use it
• Links to other sites
• Web surveys
• My PodsREPAIR.com Account
• Review, Modification, and Deletion of Personal Information
• Expiration of Data
• Assent
• How to contact us   

Protection of Customer Information

We understand the importance of privacy to our customers and visitors to PodsREPAIR.com web site. Our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information (as described below) about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide PodsREPAIR.com services to the customer.

We collect and store information about every order we handle so that we can efficiently provide the order services demanded by our customers. We use information about our customers, their orders, their repair, order history and shipping activity to provide or enhance the services we make available to our customers, communicate with our customers about additional services, order updates, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, accomplish the billing function, and comply with government regulations

Some of the information collected by PodsREPAIR.com is data which relates to an identifiable person ("Personal Information"). Examples of Personal Information are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other Personal Information removed, is sometimes shared with third parties. Finally, we do provide Personal Information to government agencies as required by law or regulation.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the customer, or the shipment recipient or addressee, to resolve a question or provide shipment status information.

Security and Integrity of Information

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

PodsREPAIR.com Web Site, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

The PodsREPAIR.com Web Site

The following describes our commitment to the protection of Personal Information as it applies to the PodsREPAIR.com Web Site, which is web site controlled and operated by iMax Computers Inc
What Information We Collect And How We Use It

Users can visit most areas of the PodsREPAIR.com without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.

Links to Other Sites

PodsREPAIR.com provides links to external sites as a convenience to the user. The inclusion of any link does not imply PodsREPAIR.com endorsement of the external site company, its web site, or the products and services it promotes and sells. PodsREPAIR.com is not responsible for the privacy practices or the content of such web sites.

Web Surveys

From time to time, we include survey forms on the PodsREPAIR.com Web Site to better understand our customers' needs and to create web site that respond to their interests. Customers may opt-out of participating in follow-up surveys. PodsREPAIR.com will not disclose survey response information to companies or individuals outside PodsREPAIR.com with two exceptions:
1. Anonymized data, with all names, addresses and other personally identifiable information removed.
2. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to PodsREPAIR.com or PodsREPAIR.com customers.
My PodsREPAIR.com Account

 
Visitors to PodsREPAIR.com can, if they choose, participate in the interactive functions available at www.PodsREPAIR.com . Participants are required to complete a registration form. This form includes information such as name, address, phone number and e-mail address. We use the information from the registration form to enhance our services and better meet the needs and preferences of our customers. With approval, we may also send e-mails to registered users about our products, services special offers and review inquiries that we think may be of interest. We allow registered users to choose to discontinue (opt-out) receiving such e-mails from PodsREPAIR.com at any time by editing their account profile. There are certain e-mails that PodsREPAIR.com may continue to send to registered users. For example, PodsREPAIR.com uses e-mail to deliver information that registered users request. PodsREPAIR.com also uses e-mail to provide details about customer account(s) and operational information regarding existing products, services and systems.

Review, Modification, and Deletion of Personal Information

Registered users at PodsREPAIR.com can review, modify, or delete the information previously provided at the registration site by editing their Profile information in PodsREPAIR.com account. Review, add, and delete functions are also options within the Preferences and Address Book functions. Registered users should note that PodsREPAIR.com will use reasonable efforts to delete user information when requested but that some residual information may remain because of backup files and deletion logs.

Expiration of Data

Personal information provided on the PodsREPAIR.com registration form will be deleted if the user does not access PodsREEPAIR.com for 14 months.
 

Assent
We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time by posting the revised policy at the PodsREPAIR.com. Please check this page periodically for changes.
 

How To Contact Us
Should you have other questions or concerns about this privacy policy, please call us at 404-474-1576 or send us an email at support@podsrepair.com